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Repairs & Resizing
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Our collection consists of individually handcrafted pieces that can be resized by our goldsmiths upon request. All resizing is offered free of charge before items are shipped out to our clients. We also provide repair services for Kenzi jewelry, as well as custom work upon request. Please contact us at support@kenzijewelers.com to inquire about an estimate.
Resizing and repair services typically take 2-3 weeks, depending on the complexity of the request and our current workload. Please note that some ring designs or materials may not be suitable for resizing. If this is the case, we will inform you prior to proceeding. We are happy to offer resizing and repair services for non-Kenzi pieces, though shipping costs for these items will be the responsibility of the customer.
For custom modifications or requests beyond standard resizing and repair, additional charges may apply. We will provide a quote once your request has been reviewed. If you have any questions, please feel free to contact us on our Instagram page or at support@kenzijewelers.com.