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Shipping policy
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Shipping to the US and Canada
We offer free shipping to the US and Canada on all orders; please allow 3-4 business days for your order to arrive. Weekday 2-day shipping is available for $30, and weekday overnight delivery is available for $70. If Saturday delivery is needed, please contact us on our Instagram page or email us at support@kenzijewelers.com. Sunday and holiday deliveries are not available. Additional time may be required for items shipped to Hawaii, Alaska and Canada. Items ordered together may not always ship together. To inquire about shipments within the U.S. APO or FPO addresses, please contact us or email us at support@kenzijewelers.com. To ensure the secure delivery of your order, Kenzi does not ship orders to post office boxes. Kenzi is able to accept post office box addresses for your billing needs.
Signature Confirmation Policy
Signature upon delivery is required for orders over $500. If a signature is required and you cannot provide one, you may use UPS My Choice to have your package held for pick up at a UPS office or one of their authorized locations. If your order is under $500 and you would like to remove the signature upon delivery requirement, please contact support@kenzijewelers.com. Please note, Kenzi will not be liable in the case of theft or damage that may occur.